Does UAIO replace my existing RMM or PSA?

No. UAIO is an autonomous layer that overlays your existing RMM, PSA, and monitoring stack. It makes your current tools autonomous without requiring migration. You keep ConnectWise, Autotask, Kaseya, or whatever you run today.

How does iTechSmart UAIO handle multiple clients without data leaking between them?

UAIO enforces hard tenant isolation. Each client gets its own isolated policy set, credential scope, execution path, and ProofLink receipt chain. One client's incident never touches another client's data or actions. Receipts are independently verifiable per client at verify.itechsmart.dev.

What is the MSP pricing and how does it scale?

The MSP tier starts at $699/month and scales with managed endpoints. Every client environment gets isolated policies and its own cryptographic receipt chain. Visit itechsmart.dev/pricing for the current endpoint-based pricing tiers.

How long does it take to go live across my client base?

MSPs are typically live across their full client base in 30 days. Week 1: connect to your existing RMM/PSA/monitoring with no migration. Week 2: UAIO runs in shadow mode so you can observe what it would do. Week 3: policy-gated remediation with one-click approval. Week 4: routine incidents go fully autonomous with per-client receipts on every action.

What proof can I show clients that incidents were actually resolved?

Every remediation action generates a SHA-256 hash-chained cryptographic receipt via ProofLink, Bitcoin-anchored via OpenTimestamps. Clients can verify each receipt independently at verify.itechsmart.dev. This replaces screenshots and tickets with tamper-proof evidence you can present in QBRs.

How much of the alert volume does UAIO resolve without human involvement?

87% of incidents are fully automated with zero human touch. MTTR drops 86% — from an average of 4.2 hours to 36 minutes. Duplicate and flapping alerts are eliminated by deterministic triage before any human sees them, turning your on-call rotation into an exception path rather than a constant drain.

For Managed Service Providers

Stop firefighting.
Start running on autopilot.

You manage 60 client environments with 10 different tools and a team that's burning out. UAIO is one autonomous layer over all of it — triaging, resolving, and receipting every action, per client, 24/7.

Start at $699/mo Run a Free Client Scan

✓ No rip-and-replace · ✓ Works with your PSA/RMM · ✓ Per-client receipts

The MSP math

Your margin is hiding in your alert queue.

Every alert a human touches costs you margin. UAIO resolves the routine autonomously — your engineers only see what actually needs them.

1,240

Incidents closed per week

87%

Fully automated — zero human touch

86%

MTTR reduction · 4.2h → 36min

Built for multi-tenant reality

One pane. Every client. Receipts for each.

🏠

Tenant isolation by design

Every client environment is logically isolated with its own policies, guardrails, and receipt chain. One client's incident never touches another's data.

📊

QBRs that prove themselves

Walk into every quarterly review with a cryptographic ledger of every incident resolved. Not screenshots. Not tickets. Proof.

⚡

Alert noise → signal

Deterministic triage kills duplicate and flapping alerts before a human ever sees them. Your on-call rotation becomes an exception path, not a lifestyle.

How MSPs deploy

Live across your client base in 30 days.

WEEK 1

Connect

Plug into your existing RMM, PSA, and monitoring. No migration.

WEEK 2

Observe

UAIO learns each environment in shadow mode. You see what it would do.

WEEK 3

Approve

Policy-gated remediation: you approve fixes with one click as confidence builds.

WEEK 4

Autopilot

Routine incidents go fully autonomous. Every action receipted per-client.

Straight answers

What MSPs ask us first.

Does this replace my RMM?

No. UAIO overlays your existing RMM, PSA, and monitoring stack. We make your tools autonomous — we don't ask you to migrate off them.

How does per-client billing work?

The MSP tier starts at $699/mo and scales with managed endpoints. Every client gets isolated policies and an isolated receipt chain — see pricing.

What about client data separation?

Hard tenant isolation. Policies, credentials, execution paths, and receipts are scoped per client. Receipts are independently verifiable by each client.

Margin lives here

Give every client an autonomous IT department.
Keep the margin.

See MSP Pricing Book an MSP Demo